I do not normally write reviews but I feel like this warranted it as the product is great and I had a great customer experience.
After a hard time breastfeeding I researched and ordered the Ella Wearable Pump. After the first time I used it, I was really uncomfortable. Right away I used the chat function and spoke to the Mumilk team who asked some questions about my discomfort and suggested that they think it is due to the flange size that I ordered being too big.
I initially ordered this size based off what the midwives suggested for my nipple shields (turns out that might have contributed to painful feeding in the first place). Mumilk sent a smaller flange out via express post straight away and they were right, with the smaller flange it was painless and I collect more milk than I ever have.
I was shocked how quickly they responded to my issue and although not their fault, they quickly helped me and I am so very grateful (it is the support ever new mum needs when navigating breastfeeding / pumping).
It works so well, I bought a second for speed. Thank you!