Shipping policy

All our products are sent from our Warehouse/Office located in Geelong, VIC*

Same day dispatch if ordered by 10am, guaranteed next business day dispatch if ordered after 10am.

SHIPPING WITHIN AUSTRALIA:

Free shipping on all orders over $49.99 

Flat rate shipping of $9.90 on all orders below $49.99

Express Post: $11.99 for order above $49.99 - $15 for orders below $49.99

LARGE ITEMS - Bottle Washer
Due to the size and weight of the bottle washer, express post will be $35. 
Standard shipping is still free. 

SHIPPING TO NEW-ZEALAND:

$5 for order above $49.99 - $15 for orders below $49.99

LARGE ITEMS - Bottle Washer
Due to the size and weight of the bottle washer, International shipping will be $35NZD

PICKUPS:

Pickups ready next business day. 

Open 8am-3pm Monday-Friday. 

Closed weekends and public holidays.

 

RETURNS:

We're dedicated to making your Mumilk's experience a great one.

You can return any unwanted, unopened and unused items within 30 days of purchase.

We have implemented a $15 restocking fee for change of mind returns and exchanges.

This fee covers the shipping and transaction expenses associated with the initial purchase and subsequent return or exchange. It helps offset the costs we incur for shipping the product to you and processing secure transactions. We strive to provide efficient service while maintaining a fair and sustainable business model. If you have any questions, please reach out to our customer support team.